Our latest Alet Manager Enterprise release introduces a suite of powerful enhancements designed to streamline event management, improve data visibility, and refine control over workflows. From advanced SLA management to enhanced event aggregation, here's a breakdown of what's new:
Event Service Level Agreements (SLAs)
Managing SLAs is critical to ensure events meet response time commitments. With the new Event SLA Management, you can set, monitor, and report on SLAs for specific events. This feature allows you to define key metrics such as response time—the duration between an event's occurrence and its acknowledgment—and resolution time—the period from acknowledgment to issue resolution. To proactively manage potential breaches, the system can send notifications when an SLA is nearing its threshold or has been breached. These alerts can be configured to repeat at specified intervals until the issue is resolved, ensuring timely attention and adherence to service commitments.
Event Summary Customization
Customizing your Event Summary view is now more intuitive. You can select and save specific columns, tailoring the interface to display only the information most relevant to your operations. This streamlined approach enables quicker access to essential details, enhancing efficiency in event management.
Enhanced Event Aggregation
Grouping events based on common attributes has become more flexible. The latest Event Aggregation improvements introduce additional field options for grouping, making it easier to identify patterns and correlations across different event types. This enhancement facilitates more effective analysis and response strategies.
Improved Event Selection
Managing multiple events is now less cumbersome with new selection features. "Select all" and "Select page" options allow for rapid bulk actions, improving efficiency in high-volume event scenarios. Additionally, selected rows are now highlighted, providing clear visual feedback and reducing the likelihood of errors during bulk operations.
Enhanced Event Filtering
Filter management has been redesigned for easier access. With Event Filtering Improvements, users can choose to display filters directly on the page, as an alternative to the previous slide-out model. This update makes refining event searches faster, allowing for quicker identification of relevant events. Additionally, we've introduced filters specifically for SLAs, enabling you to focus on events based on their SLA status, such as breached or approaching breach, to ensure timely interventions.
Resolution Restrictions by Status
For added control over event lifecycles, Resolution Restrictions allow administrators to enforce specific resolutions based on event status. This ensures that certain statuses follow predetermined closure protocols, reducing error risks and enforcing consistency in event handling.
Support for Client Certificates
For organizations prioritizing security, we’ve enabled Client Certificate support. If enabled in splunkd, you can now use client certificates, offering an extra layer of security and control over API access and event handling. This enhancement helps protect sensitive data and ensures that only authorized clients can interact with your system.
API Endpoint for Event Retrieval
For those who prefer direct data access, we’ve introduced a new API Endpoint to retrieve events programmatically. Previously, accessing events required running a search query. This new endpoint streamlines the process, enabling seamless integration with other systems and enhancing automation possibilities, allowing for more efficient data management and analysis.
Object References in the UI
To aid in troubleshooting, Object References are now visible within the UI, providing insights into interconnected objects and dependencies. This transparency simplifies problem identification and speeds up resolution, making it easier to understand the relationships between different components.
Notification Testing Functionality
Testing notifications just got easier! With the new Notification Testing option, you can manually trigger notifications to ensure configurations are correct, minimizing the risk of missed alerts. This feature allows for proactive verification of notification settings, ensuring that critical alerts are delivered as intended.
MS-Teams Notification Enhancement
For those using MS-Teams, we've updated the Teams Notification feature to support PowerAutomate. This update offers continuity for users of the now-deprecated connector, enhancing integration flexibility and ensuring that your notification workflows remain uninterrupted.
These updates provide greater flexibility, improved control, and enhanced performance in managing events. Explore these powerful new tools to make your event workflows more efficient and reliable.
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