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FAQ

Technical FAQs

How do I back up and restore AME?

AME comprises several components requiring backup:

  • Index Data
  • KV Store Collections
  • Configuration Files

Regular backups and periodic restore tests are recommended. See the Backup and Restore Manual for details.

How do I report a bug?

Email your bug report to [email protected].

Non-Technical FAQs

How do I request a trial key for Feature Packs?

Email <[email protected]> to request a trial key.

How do I find the shcluster_label for an SHC License Key?

Run this Splunk search: | rest splunk_server=local /services/shcluster/config | table shcluster_label

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